REACH Air Medical Services
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Health Care
About
REACH Air Medical Services
In every situation, do what is right for the patient.
We provide air medical transports for critically ill and injured patients across the Western United States. Patients receive an ICU-level of care from our highly skilled nurses and paramedics. Our experienced pilots fly patients aboard our medically equipped helicopters and airplanes. We operate more than 50 air ambulance bases located in California, Colorado, Hawaii, Nevada, Oregon and Wyoming.
Communications Center
The REACH Communications Center (Flight Guard) is staffed seven days a week, 24 hours a day, with a team of highly skilled flight coordinators. Our flight coordinators are both patient-transport specialists and aviation flight-following experts; the skillset to have both requires rigorous academy and on-the-job training as well as a high level of professional commitment from our team.
Our communications center partners with public agencies, hospitals and other transport providers to ensure we are working together to provide transport services for the critically ill or injured. Flight Guard oversees transport coordination from start to finish. Whether our patients are flying in a helicopter, fixed-wing aircraft or being transported by ground ambulances during unflyable weather events, Flight Guard is central in all communications and coordination.
In 2018, we began our “No Patient Left Behind” initiative. This call-to-action was to ensure that, during unflyable weather events or when system status resource availability issues arise, REACH can be relied upon to locate appropriate transport solutions for every one of our patients.
We utilize the industry recognized satellite tracking system SkyTrac, our ROIP two-way radio communications, a wealth of on-demand technical resources and in-house flight-following services for our entire fleet. We are prideful about our commitment to our crews, their safety and the safety of the patients and communities we serve.
Our Fleet
REACH has an ever-growing state-of-the-art fleet of air ambulances. Innovative thinking keeps REACH at the forefront of flight technology, ensuring our patients and the communities we serve continually receive the best care available. Our highly skilled aircraft maintenance technicians ensure each aircraft is maintained at or above FAA standards to ensure the safety of our patients and crews.
Peace of Mind
REACH’s team of FAA-licensed Airframe and Powerplant (A&P) mechanics ensure our fleet is maintained to the highest standards. REACH’s A&P mechanics have taken great strides in customizing the aircraft cockpits and patient care cabins to better suit the needs and safety requirements of both patients and crew during critical care transports. We provide state-of-the-science service to facilitate the safe and efficient transfer of patients in critical situations.
REACH’s team of FAA-licensed A&P mechanics provide unmatched aviation support and services for aircraft at all bases, 24 hours a day, to ensure the continued airworthiness, reliability and safety of our fleet. Each base has a full-time dedicated mechanic.
A Global Medical Response Solution
Global Medical Response is changing the face of healthcare for patients in communities, work settings and homes. We believe that no matter who you are, or where you are, you deserve timely, equitable and appropriate access to healthcare.
GMR’s services include ground and air emergency, interfacility and managed transports in thousands of communities across the nation.
REACH Air Medical Services is a participating provider in the AirMedCare Network (AMCN), an alliance among Air Evac Lifeteam, Guardian Flight, Med-Trans Corporation and REACH. AMCN is America’s largest air ambulance membership network. We’ve been selling our memberships since 1985 and have over 3 million members today. Our affiliate providers operate over 350 aircraft (fixed wing and rotor) in over 320 locations in 38 states across the country.
United States. Our skilled clinicians, pilots, communications specialists and support teams ensure we deliver on our mission of providing care at a moment’s notice.
As part of Global Medical Response, REACH is committed to providing vital, critical care to regions that include both densely populated urban communities and vast stretches of wilderness. REACH customizes health system operations and community emergency response with fire departments and ambulance providers for their local needs. REACH is also taking an active role in the advancement of health care services in the communities we serve.
REACH Headquarters - 4917 Bailey Loop, Building 362B, McClellan, CA 95652 | 916.921.4000 | info@reachair.com
- Emergency Transport Request: 800.338.4045
- Membership: 800.793.0010 or amcn.questions@gmr.net
- Patient Accounts: 877.288.5340
Additional Info
HIGHLIGHTS:
- Providing superior patient care and aviation operations
- Advancing healthcare services in local communities
- Caring for medically underserved areas
Our nurses and paramedics must hold certification in:
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Neonatal Resuscitation Program (NRP)
- Basic Life Support (BLS)
- An approved Trauma Certification course
- Additionally, all our clinicians must obtain National Advanced Critical Care certification within one year of hire.
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